Level 2 Certificate in Understanding Behaviour that Challenges (NCFE)

Course Summary

This qualification is designed to increase your awareness and understanding of behaviour that challenges and its effects, enabling you to respond effectively to signs and symptoms.
You will identify different types of challenging behaviour, investigate underlying issues and possible reasons behind the behaviour. You will understand the impact of this behaviour on the individual and others and also how it may affect you.
You will look into strategies for dealing with behaviour that challenges and legislation surrounding the individuals’ rights. You will look into the management of behaviour and communication, whilst upholding the dignity and safeguarding of the individual.

Unit 1 – Understand behaviour that challenges
In this unit learners will gain an understanding of how behaviour can be perceived as challenging. They will investigate the underlying issues that affect behaviour and the impact it can have on others

Unit 2 – Understand how to support positive behaviour
In this unit learners will gain an understanding of how to identify behavioural changes and triggers that may escalate behaviour. They will then investigate how strategies and support plans can promote positive behaviour. Legislation that protects the rights of the individual will also be investigated

Unit 3 – Understand the importance of effective communication and the management of behaviour that challenges
In this unit learners will gain an understanding of the impact communication can have on the management of behaviour that challenges. They will investigate the role of positive reinforcement and techniques to de-escalate behaviour. They will also gain an understanding of referral services available to support themselves and the individual

Unit 4 – Understand the role of reflection and support for those involved in incidents of behaviour that challenges
In this unit learners will gain an understanding of the importance of reflection following an incident of behaviour that challenges. They’ll understand the consequences of their actions and how to maintain their own wellbeing