Standard Level 2 Pharmacy Services Assistant

Course Summary

To enrol onto this apprenticeship, you must have an employer who is willing to support you throughout the duration of your training and end point assessment.

The Level 2 Pharmacy Assistant Apprenticeship is designed to provide individuals with the skills and knowledge needed to support the operation of a pharmacy. This role involves assisting pharmacists in dispensing prescriptions, managing medication, providing customer service, and maintaining stock levels, all while adhering to pharmacy regulations and ensuring the safety of patients.

The apprenticeship focuses on the following course content:

Knowledge
- Pharmacy Operations and Procedures
- Health and Safety
- Customer Service
- Medication Storage and Inventory Management
- Basic Pharmacology and Therapeutics
- Pharmacy Systems and Technology

Skills
- Dispensing and Medication Handling
- Customer Service and Communication
- Stock Management
- Record-Keeping and Administration
- Basic Clinical Knowledge

Behaviours
- Professionalism
- Customer Approach
- Adaptability
- Teamwork
- Confidentiality