Level 2 Certificate in Understanding Business Improvement Techniques (NCFE)

Course Summary

Unit 01: Safe and effective team working
The aim of this unit is to provide learners with an understanding of how to work safely and effectively as part of a team. Learners will understand regulations, safe working practices and procedures that apply to a work area, and be able to identify hazards and risks and how they can be reduced. Learners will also understand effective team working, the importance of building effective teams and working relationships, the types of problems that can occur and how to deal with them.

Unit 02: Workplace organisation
The aim of this unit is to provide learners with knowledge of workplace organisation. Learners will understand the principles and techniques that support workplace organisation and the benefits of having an organised work environment.

Unit 03: Continuous improvement (Kaizen)
This unit aims to provide learners with an understanding of continuous improvement techniques (Kaizen) and their application in the workplace. It also covers the benefits of standard working methods and standardised work documents.

Unit 04: Visual management systems
The aim of this unit is to provide learners with an understanding of visual management systems and how they can be used to improve the work environment.

Unit 05: Problem solving
The aim of this unit is for learners to understand how to identify and solve problems using formalised problem solving processes. Learners will understand how to identify and verify the root cause of a problem to prevent recurrence.

Unit 06: Flow process analysis
This unit aims to give learners an understanding of flow process analysis. Learners will understand how to map out a process using recognised symbols within a process map and how to identify value added and non-value added activity to suggest improvements for a given work area.

Entry Requirements

* You must be aged 19+
* You must live in England (not available to people living in Ireland, Scotland or Wales)
* You must have been an EU resident for at least 3 years
* No qualifications are necessary for you to start the course.
All learners are subject to an eligibility check before you can start the course. You may be required to forward information to us about your current employment or income/benefit status to allow you to get started.

How Is It Assessed

Assessment is based on answering questions either online or by completing a paper-based question/answer paper.

How Is It Taught

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 3 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate in Understanding Business Improvement Techniques.

What Could I do Next

After completing a distance learning qualification and receiving confirmation from your assessor that the course has been achieved, you are able to enrol on another distance learning qualification.

What Else Do I Need To Know

The assessments are divided into units and submission of answers is per unit. Support is available from your assessor throughout the course and after the completion of each unit when the assessor will assess the answers provided and provide written feedback.