Standard Level 3 Heavy Vehicle Service & Maintenance Technician

Course Summary

To enrol onto this apprenticeship, you must have an employer who is willing to support you throughout the duration of your training and end point assessment.

The Level 3 Heavy Vehicle Service & Maintenance Technician Apprenticeship prepares individuals for careers in the maintenance, repair, and servicing of heavy vehicles, such as trucks, buses, agricultural equipment, and construction machinery.

The apprenticeship focuses on the following course content:

Knowledge
Vehicle Systems
- Engines: Combustion, fuel injection, turbochargers, cooling, and lubrication systems.
- Steering and Suspension: Types of suspension, alignment, and stability systems.
- Brakes: Pneumatic and hydraulic braking systems, including ABS and EBS.
- Transmission Systems: Manual and automatic gearboxes, drive shafts, and axles.
- Electrical Systems: Wiring diagrams, batteries, sensors, and diagnostic tools.
- Hydraulic Systems: Pumps, cylinders, and maintenance of hydraulics used in lifting and braking.
Industry-Specific Knowledge
- Diagnostics: Using tools and software for fault detection and resolution.
- Regulations: Health & safety, environmental policies, and legal requirements like MOT inspections or vehicle compliance.
- Emerging Technology: Hybrid and electric vehicle technology.
- Customer Service: Communicating effectively with clients about faults and repairs.

Skills
Diagnose and repair faults in:
- Engines (e.g., overheating, misfiring).
- Electrical systems (e.g., lights, starters, alternators).
- Braking systems (e.g., pneumatic leaks, worn pads).
- Suspension and steering systems.
- Transmission (manual and automatic) and hydraulics.
- Perform routine inspections and preventative maintenance.
Use of Tools and Equipment
- Use diagnostic equipment.
- Operate mechanical tools for dismantling and reassembly.
- Safely handle heavy vehicle components, ensuring correct usage of lifting equipment.
Safety and Efficiency
- Perform tasks safely, adhering to legal and environmental guidelines.
- Apply workshop procedures efficiently to minimise downtime for customers.
Record Keeping
- Document faults, work completed, and parts used in clear and accurate records.
- Use digital systems for maintenance logs and reports.

Behaviours
- Work ethic
- Professionalism
- Teamwork
- Problem-solving
- Customer Focus