Cross-sector partnership receive funding to boost digital inclusion across Stoke-on-Trent

A group of organisations in Stoke on Trent have launched a new project that will provide targeted support to boost digital inclusion within local communities.

The “Discover: Boosting Digital Inclusion in Stoke-on-Trent” project, led by Staffordshire University in partnership with VAST and 10 other organisations, is funded by the Government’s Community Renewal Fund, has been created by the network to address digital exclusion across Stoke-on-Trent.

The project will raise the bar of digital inclusivity to ensure that the most digitally excluded members of the city are engaged and supported and have the means and confidence to use digital equipment and access services online.

It builds on recent research by Stoke-on-Trent’s Collaborative Network which identified that digital exclusion affects different people in different ways. Using national data and local knowledge, the project has identified three primary at-risk groups: young people, parents, and older people. Discover will identify their specific needs to provide tailored support—including access to equipment and connectivity, digital skills, and online safety— matching people with the programmes best suited to them.

The focus for Discover’s activities will spread across five key areas of delivery:

  1. Engagement with the most digitally excluded members of the community, supporting people to increase their digital capability and helping them to address underlying issues that prevent them from accessing digital services.
  2. A programme of free digital skills training for Stoke-on-Trent residents to support people to develop online skills and confidence.
  3. Discover’s grants scheme—made up of three streams—will provide financial support for community organisations with innovative ideas for local projects to address digital exclusion, for individuals to access equipment and get connected, and to help tackle the other barriers that prevent people from accessing the project, such as transport and childcare.
  4. Specially recruited and trained Digital Champions will share their knowledge and skills to provide accurate guidance and targeted support for increasing digital skills.
  5. Active participation and peer research will identify specific needs around digital inclusion to ensure that the most digitally excluded communities can play an active role in how the project responds to their needs.

Lisa Healings, Chief Executive of VAST said “The COVID pandemic has massively accelerated the move to an online world. Practically everything people need is now accessed online, from school work to medical help and from shopping to claiming benefits, without digital access people can easily become marginalised and excluded.

“We want to work together to ensure that no one is left behind and everyone has fair access to the services they need.”

Nicola Gratton, Associate Professor of Community and Civic Engagement at Staffordshire University said, “We have been ambitious in our plans for Discover and have built a programme of digital support from the ground up. We are work with a broad range of partners who have the skills and networks that will enable us to reach out to people most digitally excluded in our city and provide targeted skills and support.

“Our programme of peer research will allow us to be really responsive to the needs of those most affected by issues of digital exclusion, by involving them in planning throughout the programme.“

Training and support will be delivered in a number of ways including groups sessions, one-to-one, face-to-face, and online. By using a flexible approach, Discover partners will work together to meet the needs of each individual at each stage of their digital journey.

Find out more about our Digital Upskilling Course for parents and carers of learners at Stoke on Trent College.

Residents of Stoke-on-Trent can view and apply to join the training programmes on offer by visiting Once they have decided which training course(s) they would like to try they can then contact complete a simple form to register their interest and they will be put in touch with the training provider who can sign them up and support them to apply for a grant for any equipment they need.

People interested in finding out more about the Peer Researcher and Digital Champion volunteer roles are invited to come along to an information event on 18 January 2022 at The Dudson Centre, Hanley.

Please register calling 01782 683030 or by going to

To find out more about Discover, please visit or email

The Collaborative Network are a community of organisations and individuals from the public, private and third sectors who have a passion for delivering services differently to better serve local communities.

Partners in the Discover project are:
• Staffordshire University
• Beth Johnson Foundation
• The Community Foundation for Staffordshire
• Stoke on Trent College
• Wavemaker
• YMCA North Staffordshire
• Caudwell Children
• Stoke North Big Local
• The Dove Service
• Keele University

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Published on
December 17, 2021 11:13 am