Hospitality Services Level 2 NVQ Diploma

Course Summary

The Level 2 Hospitality services qualification includes units on health and safety and food safety. This is a good staring point for younger people wanting a career in hospitality and catering or for those hoping to continue to a higher level within the industry.

Entry Requirements

3 GCSEs grade D or above or relevant
Entry Level qualification. You will have a
pre-induction interview/assessment to
make sure this is the right level for you.

How Is It Assessed

The Cetificate is a unit based qualification, with each unit assessed by a combination of externally set assignments and online multiple choice tests. Craft units are assessed by a series of practical assessments covering a range of different commodities. The assessment process involves the collection of e-portfolio or paper based portfolio evidence which may take the form of practical observations, questioning, online tests, projects and assignments. You will be meeting and working with members of the public and paying customers for assessment purposes, you will participate in experience of work.

How Is It Taught

The course is based on realistic working practice which includes the running of a commercial Restaurant and coffee shop. Private and individual study may be undertaken in the learning resource centre or the business workshop that contains relevant hospitality and catering textbooks and journals. A variety of teaching methods will be used through your training, including practical skills demonstrations, classroom teaching, workshops, role play, discussion and work packs. Some independent study is required for which guidance is given. Practical skills and assessments are carried out in the Atrium Restaurant.

What Could I do Next

On completion of this course students may progress into employment or to the Level 2 Chef Programme.

What Else Do I Need To Know

This is a vocational course giving you the training and skills needed for employment, good punctuality and attendance is essential. The content of this qualification is underpinned by the belief that to work successfuly the catering industry front of house it is essential to have a good foundation in customer service. Some courses have trips or visits which may have a cost attached. When carrying out independent study and e-learning you will be able to use the College Learning Resource Centres, where you can access computers, text books DVD’s and other learning materials.