Course Summary
The administration team in any company will play a vital part in the smooth running of the day to day business. Administration skills are always in demand no matter what type of business, whether large or small. The term administration covers numerous tasks and a great number of them will be covered on the course. Together with the skills gained on the business administration side we will also equip students with knowledge and skills to gain work in customer service environments & call centres.
* Data Protection & Confidentiality
* Communication in a Business Environment
* How to run Effective Meetings
* Note Taking
* Solve Business Problems
* Minute Taking
* Word Processing
* Spreadsheets
Assessed via Portfolio
Discussion, group work, reports, & presentation