Entry Requirements
GCSE Grade 3 or above in English or Maths.
How Is It Assessed
The End Point Assessment for the apprenticeship consists of a portfolio showcase, practical observation and professional discussion.
How Is It Taught
During the practical period, you will have training delivered by a Skills Coach in the workplace and will be set tasks to support your off the job learning.
What Could I do Next
On completion of the Level 2 Customer Service Practitioner apprenticeship, to further progress in your career, the following apprenticeships are available to consider: - Level 3 Customer Service Specialist, Level 3 Business Administrator and Level 3 Team Leader/Supervisor.
What Else Do I Need To Know
You will be assigned a Skills Coach who will visit and support you in the workplace and complete progress reviews in preparation for your End Point Assessment.